Welcome to Keylr our iOS and Android Mobile Applications (our “App”). These Terms and Conditions and End User License Agreement (the “Terms”) constitute a legal agreement between you and us governing the use of our App and its underlying functions and detail the rights and restrictions which apply to the use of our Technology.

We license use of our App to you on the basis of these Terms. We do not sell our App to you, and we remain the owner of our App at all times.

About us

  • We are Key Riders Ltd, Suite 3260 Unit 3a,34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX (“Key Riders”, “we”, “us”, or “our”).
  • We operate Keylr our iOS and Android Mobile Applications (our “App”).
  • To contact us, please use our Contact Form.
  • These Terms were last updated on Friday, 10th of May, 2024, and are the current and valid version.
  • The Keylr logo, marks, emblems and images are the copyright of Key Riders Ltd. All Rights Reserved © 2024 Key Riders Ltd.
  • Our Privacy Policy, equally applies to your use of our App and forms part of these Terms.

Terms and conditions

  • The provisions set out in these Terms govern your access to and your use of our App and its underlying functions and detail the rights and restrictions which apply to the use of our Technology and shall constitute a legally binding agreement between you and us. We may change such terms from time to time and shall notify you accordingly if we do. If you do not agree to such terms, you must not use our App.
  • We reserve the right to change, modify, suspend, or discontinue any portion of the services, our App or any other products, services, affiliated websites (including social media pages) and/or other software provided by us in connection with any of the foregoing at any time. You agree that access to or operation of any of the foregoing may from time to time be interrupted or encounter technical difficulties.
  • Save to the extent permitted by us in writing, you are not permitted to use, or submit any content to, our App or any of our affiliated websites to advertise, promote or market any products or services of any third party or yourself.

Your account

  • By registering for an Account, which involves providing us with certain mandatory and voluntary information as required for a successful registration, you agree and acknowledge that:
  • you are at least 18 years of age and not a minor in your country of residence;
  • you have read the terms set out in these Terms and agree to be bound by and comply with them; and
  • you shall ensure that all Users of your Account abide by these Terms.
  • You are responsible for maintaining the confidentiality of your Account and you are responsible for all activities that occur under your Account. You agree that all actions carried out by any person through your Account shall be deemed to be an act carried out by you, and you shall ensure that all persons who have access to and use your Account are authorised to do so. We are not responsible for any loss, damage or liabilities arising as a result of or in connection with the wrongful, fraudulent or illegal use of your Account.

License grant

  • Our App is only available through accessing (or downloading from) a third-party platform or store, including but not limited to, the Google Play Store and Apple App Store (each, an “App Store”).
  • Your use of our App is also governed by any applicable agreements you have with any App Store (the “App Store Agreement(s)”). In the event of a conflict between any other App Store Agreement(s) from which you acquire our App and these Terms with respect to your use of our App, these Terms will take priority.
  • So long as you comply with these Terms and, as applicable, the App Store Agreement(s), we grant you the following licence: a personal, non-exclusive, non-transferable, non-sublicensable limited right and licence to (i) download and install our App on the device permitted by the App Store Agreement(s) (if applicable), and (ii) access and use our App, including any Content, for your personal use purposes leveraging only the functionality of our App. We and our licensors reserve all rights not granted to you in these Terms.
  • “Content” means all artwork, titles, themes, objects, characters, names, dialogue, catch phrases, stories, animation, concepts, sounds, audio-visual effects, methods of operation, musical compositions, and any other content within our App. Content also includes anything generated, created, or that is otherwise developed within our App by any user (including you) as a result of interaction with the functionality of our App. We may, in our sole discretion, remove, edit, or disable any content for any reason.

Apple and google devices

The following terms apply when you use our App obtained from either the Apple’s, or Google’s store (each an “App Distributor”) to access our App:

  • the licence granted to you for our App is limited to a non-transferable licence to use our App on a device that utilises the Apple iOS or Google operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service;
  • we are responsible for providing any maintenance and support services with respect to the App as specified in the terms and conditions of this Licence or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
  • you must comply with applicable third-party terms of agreement when using the App,
  • you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this Licence, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this Licence against you as a third-party beneficiary thereof.

Intellectual property

  • All Content included on the App, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Key Riders, our affiliates or other relevant third parties. By continuing to use the App you acknowledge that such material is protected by applicable national and international intellectual property and other relevant laws.
  • You may not reproduce, copy, distribute, store or in any other fashion re-use material from the App unless otherwise indicated on the App or unless given express written permission to do so by Key Riders.
  • Any intellectual property rights in content uploaded by you to our App shall continue to belong to you or their respective owners. You agree that you grant us a royalty-free and non-exclusive licence to use, reproduce, publish, and display such intellectual property rights for the purposes of performing the services, promotional purposes, internal administrative purposes, and any other purposes set out in these Terms, including for the purpose of improving the services and our responses to users of the App.
  • You acknowledge that you have no right to have access to our App in source code form.

Prohibited uses

  • You may use our App only for lawful purposes and you will not (and you will not allow any third party to)
  • copy, modify, adapt, translate or otherwise create derivative works of the App;
  • reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the App, except as expressly permitted by the law in effect in the jurisdiction in which You are located;
  • rent, lease, sell, assign or otherwise transfer rights in or to the App;
  • remove any proprietary notices or labels on the App or placed by the service;
  • use, post, transmit or introduce any device, software or routine which interferes or attempts to interfere with the operation of the service or the App; or
  • use data labelled as belonging to a third party in the service for purposes other than use of the App and service.

Uploading and providing content

  1. You are fully responsible for your content uploaded and/ or provided to our App. We will not be responsible, or liable to any third party, for:
  2. the content or accuracy of any content or data uploaded and/ or provided by you, by us on your behalf, or any other user of our App; or
  3. the loss of any content or data provided to us by you. You should keep a record of all such content and data.
  4. We will only use the content uploaded and/ or provided by you for the purposes of carrying out the services, carrying out our obligations in these Terms and any other purpose expressly set out in these Terms or otherwise agreed between us. We will not otherwise disclose or distribute the content uploaded by you, save for when required by law, a court of competent jurisdiction or any governmental or regulatory authority.
  5. We may use the content uploaded and/ or provided by you for the purpose of data analytics or to implement artificial intelligence or machine learning. Any such content shall be anonymized and used only for the purposes of improving the services and our response to users of the App.
  6. We have the right to disclose your identity to any third party claiming that any content posted or uploaded by you to our App constitutes a violation of their rights under applicable law.
  7. We have the right to delete any content uploaded to our App if, in our opinion, it does not comply with the content standards set out.

Service data

  1. If you wish to use Keylr and its features, we process the data you provide (depending on how you are using Keylr, whether as a Company or Tasker) which may include Personal Data, and Special Category Data as defined in the UK’s Data Protection Act (“DPA”) and the EU’s General Data Protection Regulation (“GDPR”) or non-personal data of you, your employees and your clients or service users that you make available to us (“Service Data”).
  2. You irrevocably and unconditionally represent and warrant that any of your Service Data uploaded and/ or provided to our App complies with our Privacy Policy, with the DPA and GDPR and any other applicable laws.
  3. You shall own all rights, title and interest in and to all of your Service Data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of your Service Data.
  4. If we process any of your Service Data on your behalf when performing our obligations under these Terms, the parties record their intention that you shall be the data controller and we shall be a data processor and in any such case:
  5. you shall ensure that you are entitled to transfer your Service Data to us so that we may lawfully use, process and transfer the personal data in accordance with these Terms on your behalf;
  6. You shall ensure that the relevant third parties have been informed of, and have given their consent to, such use, processing, and transfer as required by all applicable data protection legislation;
  7. We shall process the personal data only in accordance with the terms of these Terms and any lawful instructions reasonably given by you from time to time; and
  8. each party shall take appropriate technical and organisational measures against unauthorised or unlawful processing of the personal data or its accidental loss, destruction or damage.

Technical requirements

  1. Users are responsible for ensuring that the technical requirements for access to and use of the respective services are met.
  2. This applies in particular to the hardware and operating system software used, the connection to the Internet, the firewall settings (if any) and the current browser software. The User shall carry out necessary and reasonable adjustment measures himself/herself and shall bear the costs for the Internet connection in order to be able to access the services.
  3. We do not guarantee that the services offered can actually be used with the User’s device.

Data charges

You are responsible for all data-related charges that you may incur for using our App, including, without limitation, mobile, text-messaging, and data charges. You should understand or ask your service provider what charges you may incur before using our App.

Service levels and support

  1. We shall render all commercially reasonable efforts to provide technical support to assist you in using our App. The total amount of technical support provided by us shall be governed under the fair use principle.
  2. We have no obligation to provide any support:
  3. for anything other than our App;
  4. if you or a third party has altered or modified any portion of the App;
  5. if you have not used the App in accordance with the documentation or instructions provided by us;
  6. to anyone other than you.
  7. The response time for contacts concerning technical support made by you will not exceed 72 hours. If the response time exceeds 72 hours, we will present you with a technical justification and define a new deadline for carrying out and completing the support service.

Warranties

  1. While we make all efforts to maintain the accuracy of the information on our App, we provide the services, App and all related content on an “as is” and “as available” basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of any of the foregoing, unless otherwise specified in writing.
  2. You acknowledge that no Third Party is authorised to make any statement or representation for and on behalf of us.
  3. To the full extent permissible by law, we disclaim all warranties, express or implied, relating to our App or any services, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the services, our App, the related content, or electronic communications sent by us are free of viruses or other harmful components.

Limitation of liability

  1. We are not liable for the completeness, accuracy or correctness of any information uploaded on our App and any related content. You expressly agree that your use of the services and our App, is at your sole risk.
  2. You agree not to use the services, our App and the related content for any resale purposes, and we have no liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with these Terms (including but not limited to the use of, or inability to use, the services, our App or any other website or software) for:
  3. loss of profits, sales, business, or revenue;
  4. business interruption;
  5. loss of anticipated savings;
  6. loss or corruption of data or information;
  7. loss of business opportunity, goodwill or reputation; or
  8. any other indirect or consequential loss or damage.
  9. Nothing in these Terms shall limit or exclude our liability for:
  10. death or personal injury resulting from our negligence;
  11. fraud; and/or
  12. any other matter in respect of which we are prohibited under applicable law from limiting or excluding our liability.
  13. Our App is not intended to serve a record-keeping function and we shall not be liable for any loss of data or content.
  14. These Terms set out the full extent of our obligations and liabilities in respect of the supply of the services and our App. Except as expressly stated in these Terms, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other term concerning the supply of the services and our App which might otherwise be implied into, or incorporated in, these Terms whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.

Indemnity

You agree to indemnify and hold us, our related, and our respective directors, officers, employees, agents and representatives, independent contractors, licensees, successors and assigns harmless from and against all claims, losses, expenses, damages and costs (including but not limited to direct, incidental, consequential, exemplary and indirect damages), and reasonable legal fees, resulting from or arising out of your act, default or omission, whether in your use of our App, services, and/or any websites or software in relation thereto or otherwise, and whether in respect of your breach of these Terms or any laws or regulations or otherwise.

Other important terms

  1. We may transfer our rights and obligations under these Terms to another organization, but this will not affect your rights or obligations under these Terms.
  2. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
  3. No joint venture, partnership or agency or employment relationship has arisen by reason of these Terms.
  4. These Terms and any document expressly referred to in it constitutes the entire agreement between us.
  5. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
  6. Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.
  7. If a dispute, controversy, or claim arises out of or relates to these Terms or the breach thereof, and if the dispute cannot be settled through negotiation, the Parties agree first to try in good faith to settle the dispute by mediation, or a similar dispute resolution service. If the Parties are unsuccessful at resolving the dispute through mediation, the Parties agree to arbitration, or a similar dispute resolution service. Judgement on the Award may be entered in the courts of England and Wales.
  8. These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its choice of law provisions.